SUPPORT

Need a hand?

Help for attendees, presenters and organisers — and answers to the questions we get most.

QUICK HELP

What do you need?

Joining an event

How to join a Loghic webinar or event from any device, and what to do if something's not working. Attendee help

Presenting

Getting set up to present from a studio or remotely — and looking your best on camera. Presenter help

Organizing

Planning and running your event with us — what to expect and how to prepare. Organiser help

FAQS

Common questions.

How do I join my event?

You’ll get a secure link by email before the event — just click it to join from your desktop, mobile or tablet. A dial-in option is available if you’d rather join by phone.

What do I need to take part?

You’ll get a secure link by email before the event — just click it to join from your desktop, mobile or tablet. A dial-in option is available if you’d rather join by phone.

I can't see or hear anything — what should I do?

You’ll get a secure link by email before the event — just click it to join from your desktop, mobile or tablet. A dial-in option is available if you’d rather join by phone.

Will the event be recorded?

You’ll get a secure link by email before the event — just click it to join from your desktop, mobile or tablet. A dial-in option is available if you’d rather join by phone.

I'm presenting — how do I prepare?

You’ll get a secure link by email before the event — just click it to join from your desktop, mobile or tablet. A dial-in option is available if you’d rather join by phone.

Who do I contact during the event?

You’ll get a secure link by email before the event — just click it to join from your desktop, mobile or tablet. A dial-in option is available if you’d rather join by phone.

STILL NEED HELP?

Talk to a human.

Our Australian-based team is here before, during and after your event — and support is complimentary for live events.